With proper care and maintenance, your Kyocera knives will provide you long-lasting performance. Our knives are designed to be used in a smooth, slicing motion because of the razor-sharp edge making it effortless, unlike a forceful up-and-down chopping motion that is needed with heavier steel knives.
Our cutlery should not be used where force is needed to prep harder foods. Steel knives should be used to cut hard, frozen or heavy rind type fruits because of the force and flex required to cut them. An advanced ceramic blade is so hard that it is not flexible, yet this hardness characteristic is what gives the blade its long-lasting sharpness. The following applications involve twisting and flexing the blade, which require a more flexible material than advanced ceramic and will void the knife warranty.
Always use an appropriate cutting surface such as plastic, bamboo, or wood cutting boards. Avoid cutting on glass or marble cutting boards. After use, hand wash [surface stains can be scrubbed off with baking soda] and store in a wood block, tray, or sheath. Do not store any knife loosely in a drawer or sink for safety and to avoid damage. By following the care and use guidelines, you will enjoy your knives for years to come.
KYOCERA advanced ceramic cutlery, kitchen tool products, cookware and travel mugs are manufactured to the highest level of quality standards and are fully warranted to be free of defects in material and craftsmanship. Our warranty does not cover damage caused by improper use or accidental damage to the product and/or does not cover normal wear and tear from use of the product. Scratches to the interior and exterior of cookware are not considered manufacturers defects.
Kyocera products sold by unauthorized dealers are non-returnable and are not covered by the manufacturer’s warranty.
With normal use and proper attention to the care and safety use instructions, Kyocera products should provide you with lasting performance. Products claimed as defective must be returned for inspection. Expenses associated with the return of the product to Kyocera are your responsibility. All knives must be securely wrapped in bubble wrap or paper and sent in a sturdy box. If the product is found defective, we will repair or replace it. Kyocera is not responsible for any loss or damage in route to us, so shipping insurance is recommended.
Any defective product that is no longer available or cannot be repaired will be replaced with a comparable product at our discretion. This warranty extends only to the product's original purchaser, U.S. and Canadian residents only.
To process a warranty claim,
THE ABOVE WARRANTY IS EXCLUSIVE AND KYOCERA MAKES NO OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, REGARDING THE PRODUCT OR RELATING TO ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. KYOCERA SHALL NOT BE LIABLE FOR INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES WHETHER A CLAIM IS BASED ON CONTRACT, TORT, WARRANTY OR OTHERWISE. IN NO EVENT WILL KYOCERA'S LIABILITY EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.