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FAQ

Where do I track my order?

Find your order details under "My Account" (if you have a web user account) or check your email receipt "Good News! Your Kyocera order has shipped" (check spam/junk) for a tracking number.

What is the Warranty?

All Kyocera knives come with a one-year limited product warranty when purchased from an authorized Kyocera reseller or distributor. Please note that Kyocera products sold by unauthorized dealers are non-returnable and are not covered by the manufacturer’s warranty.

What are Kyocera knives made of?

Kyocera knives are made of an advanced, high-tech ceramic called zirconium oxide (also called zirconia). Zirconium oxide is extremely hard, wear-resistant, and chemically inert. For the technically minded, zirconium oxide has a hardness of 8.2 Mohs (vs. steel at 5-6 Mohs and diamond at 10 Mohs).

What sets Kyocera apart from other knife brands?

  • Denser, micro-grain ceramic: Kyocera's proprietary ceramic formula creates a denser blade compared to competitors. This translates to a sharper edge that retains its sharpness significantly longer.

  • Hand-sharpened by skilled artisans: Unlike competitor blades that might rely solely on mechanical sharpening, Kyocera's blades are sharpened by skilled craftspeople, ensuring an exceptionally sharp and refined cutting edge.

  • Purity and Safety: Kyocera's ceramic blades are free from metal ions, which means they don't transfer any metallic taste or react with acidic foods, preserving the flavor and quality of your meals.

  • Lightweight design: Ceramic blades are significantly lighter than steel knives, reducing fatigue during prolonged use.

How do I sharpen ceramic knives?

You can sharpen your ceramic knife by using a Certified Knife Sharpening service that uses a diamond wheel or purchase a Kyocera home sharpener with a diamond wheel as it's a great at-home solution to refresh and sharpen Kyocera blades.

Will a ceramic knife break if I drop it?

Any knife, whether stainless steel or ceramic, will potentially break if dropped on a hard surface at a certain angle.  Our authorized resharpening service provider, EVERSHARP offers an outstanding sharpening and repair service removing any chips and sharpening the knife back to its factory edge.

Can I put my ceramic knife in the dishwasher?

Handwashing recommended. High-quality knives can deteriorate over time in dishwashers. Simply handwash for longevity. For white blades, use a mild baking soda solution to remove stubborn stains. Dishwasher-safe options include plastic-handled knives but place them on the top rack.

Is there a warranty?

All Kyocera knives come with a limited product warranty when purchased from an authorized Kyocera reseller or distributor. Please note that Kyocera products sold by unauthorized dealers are non-returnable and are not covered by the manufacturer’s warranty.

Where are Kyocera products made?

All of Kyocera’s ceramic knives and kitchen tools are designed in Japan. At the same time, all our proprietary zirconia material used for our blades are manufactured in Japan.  Our KYOTOP, Premiere, and LTD series are exclusively made in Japan.  Some of our kitchen tools and Revolution series knives are assembled and sharpened in China.

How should I use my Kyocera ceramic knife?

For slicing fruits, vegetables, and boneless meats, a Kyocera advanced ceramic knife has no equal. Even so, ceramic knives are intended to complement -- not replace -- your other cutlery. Use steel knives for carving, prying, boning, cutting frozen foods, and slicing cheese. Avoid flexing or prying. Always use them on a plastic or wood cutting board and avoid cutting on marble, stone or inappropriate surfaces like plates or kitchen tile. For more information, go here.

Can I use a ceramic sharpening rod on a ceramic knife?

No. The ceramic sharpeners are used to sharpen all steel-based knives, including titanium because the same hardness principle applies. Ceramic is harder than all metals, so it is the ideal surface to re-sharpen these softer materials. However, you can use a home sharpener with a diamond wheel to sharpen our ceramic knives which are available to purchase here.

What is a hot isostatic pressed (HIP) blade?

A (HIP) blade is made out of black zirconium oxide and because of the firing process of these blades, the durability increases. This type of blade goes through an extra sintering process called a "hot-isostatic press" at a temp of 1500° C and a pressure of up to 2,000 bar creating a tighter weave between the ceramic molecules, thus creating a tougher blade. The Premier series is made with a HIP blade.

What are the differences between the knife series?

 

 
  PREMIER ELITE LIMITED INNOVATIONblack® INNOVATIONwhite™ REVOLUTION
blade tech black Z206 HIP advanced ceramic black Z206 advanced ceramic black Z212 multi-patented ceramic white Z212 multi-patented ceramic white or black Z206 advanced ceramic
handle

stainless riveted pakkawood

stainless riveted pakkawood soft grip elastomer polypropylene polypropylene
style professional traditional modern minimalist basic
edge retention 2x 1x 2x 2x 1x
optional colors no no no yes

yes

care handwash only handwash only dishwasher safe dishwasher safe  dishwasher safe
pricepoint $$$ $$$ $$ $$ $

 

To find a Kyocera retailer:

Enter your city, state, and zip code on the Kyocera Where to Buy page. 

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